Privacy Policy
Effective Date: April 2025
Case Flow Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://caseflowsolutions.com or engage with our legal outsourcing services.
1. Who We Are
Business Name: Case Flow Solutions
Address: 310 Third Ave Ste A-1, Chula Vista, CA 91901
Email: in**@***************ns.com
We are a U.S.-based legal outsourcing company that provides services to attorneys, law firms, and legal departments. We are not a law firm and do not provide legal representation.
2. Information We Collect
We may collect both personal information and non-personal information through the following means:
A. Personal Information
When you contact us, complete a form, or use our services, we may collect:
Full name
Email address
Phone number
Company name
Mailing address
Job title
Any information you provide voluntarily
B. Non-Personal Information
When you browse our website, we may collect:
IP address
Browser type and device information
Pages viewed
Access times and referring URLs
Cookie and usage data
3. How We Use Your Information
We use collected information to:
Respond to your inquiries or service requests
Provide our legal support services
Send administrative and promotional communications
Improve website functionality and user experience
Comply with applicable laws and regulations
Detect, prevent, and address technical issues or misuse
4. How We Share Your Information
We do not sell or rent your personal data. We may share your information with:
Trusted third-party vendors (e.g., hosting providers, CRM platforms) who perform services on our behalf under confidentiality agreements
Law enforcement or government authorities if required by law
A successor entity in case of a merger, acquisition, or asset sale
5. Your Privacy Rights
A. Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect and how we use it
Request deletion of your personal information
Request access to your personal information
Not be discriminated against for exercising your rights
To submit a CCPA request, email in**@***************ns.com with “CCPA Request” in the subject line.
B. Under the General Data Protection Regulation (GDPR)
If you are in the European Economic Area (EEA), you have the right to:
Access, correct, or delete your personal data
Restrict or object to our processing of your data
Request data portability
Withdraw your consent at any time
Lodge a complaint with your local data protection authority
To exercise GDPR rights, email in**@***************ns.com with “GDPR Request” in the subject.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect website usage data. Cookies may include:
Essential cookies for site functionality
Performance cookies for analytics (e.g., Google Analytics)
Functional cookies to remember preferences
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before interacting with them.
10. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that such data has been collected, we will delete it immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Case Flow Solutions
310 Third Ave Ste A-1
Chula Vista, CA 91901
Email: in**@***************ns.com